Many organizations function in an increasingly chaotic and uncertain environment. Yet, this familiar storyline suggests some new and important questions: How do organizations manage uncertainty? What are the consequences of these management practices? How can executives improve the way their organizations manage uncertainty? These are the issues that fueled our research.
Cultivating meaningful business growth may well be the single most elusive activity that executives must master. We believe that effective management of uncertainty is one critical dimension of growth that has been often overlooked. Our research program revealed that wise executives learn to create organizations that embrace rather than suppress uncertainty.